Monday, September 29, 2008

NCDE - Ethernet Switching (Retiring October 31, 2008)

Description:
This certification validates your ability to apply design principles and plan Ethernet Switching solutions.

This certification tests your knowledge and skills in the following areas:
Network Architectures
Network Design
Network Resiliency
Network Management

To earn this certification, you must hold the NCDS - Ethernet Swtiching Solutions certification.
You must also successfully complete the exam listed below. Click on the link below to view detailed exam objectives, recommended training and reading, and sample questions.

Exams for this Certification
Ethernet Switching 920-463

Sunday, September 28, 2008

NCDE - Communication Server 1000 Rls. 5.0 Applications Engineering

Description:
This credential validates your ability to apply design principles and engineer Enterprise VoIP and Multimedia Applications for Communication Server 1000 Rls. 5.0 solutions.

This certification tests your knowledge and skills in the following areas:
System Overview
System Engineering
System Management
Contact Center
CallPilot

This certification also covers convergence technologies through the IP Convergence exam requirement.
To earn this certification, you must hold the NCDS - Communication Server 1000 Rls. 5.0 Networking Design certification or the NCDE - Communication Server 1000 Rls. 4.x certification. You must also successfully complete one of the options listed below.

You have three options for completing the exams to achieve this certification:
If you are NCDS - Communication Server 1000 Rls. 5.0 Networking Design certified, you must successfully complete one of the options listed below:
Option 1: successfully complete 920-804* and the standard exam (920-430)**
Option 2: successfully complete 920-804* and both segment exams (922-091 and 922-092).
If you are NCDE - Communication Server 1000 Rls. 4.x certified, you must successfully complete the option listed below:
Option 3: successfully complete 922-089.

*If you have passed the 920-802 IP Convergence exam, you will not be required to take the updated version (920-804), as the 920-802 will still count as credit toward your VoIP Expert certifications.
**The 920-430 standard exam is composed of two segment exams. There is no partial credit; you must pass both segments to pass the standard exam.

Click on the links below to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
Technology Standards and Protocols for Converged Networks 920-804
Communication Server 1000 Rls. 5.0 Applications Engineering 920-430
Enterprise VoIP and Multimedia Applications Engineering 922-091
Communication Server 1000 Rls. 5.0 Engineering for Contact Center & Messaging 922-092
Communication Server 1000 Rls. 5.0 Upgrades for Engineers 922-089

Friday, September 26, 2008

NCDE - CallPilot Rls. 5.0 Unified Messaging

Description:
This credential validates your ability to apply design principles and plan CallPilot Rls. 5.0 solutions.

This certification tests your knowledge and skills in the following areas:
Message Networking
Migration & Upgrades
Security
Management
Applications

To earn this certification, you must hold the NCDS - CallPilot Rls. 5.0 Engineering (920-181) or the NCDE - CallPilot Rls. 4.0 Unified Messaging (920-457) certification.

You must also successfully complete the exam listed below. Click on the link to view detailed exam objectives, recommended training and reading, and sample questions.

Exams for this Certification
CallPilot Rls. 5.0 Unified Messaging 920-481

NCDS - Nortel WLAN 2300 Rls. 6.0 Planning & Engineering

Description:
This credential validates your ability to design and plan Wireless LAN 2300 products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
Wireless LAN Technologies
Security on the WLAN
Nortel WLAN Portfolio Overview
WLAN 2300 Series Architecture
WLAN 2300 Series Network Planning
WLAN 2300 Series Network Deployment

In order to earn this certification, you must successfully complete the exam listed below. Click on the link below to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
Nortel WLAN 2300 Rls. 6.0 Planning & Engineering 920-258

Wednesday, September 24, 2008

NCDS - Nortel VPN Router Rls. 7.0 Solutions

Description:
This credential validates your ability to design and plan Nortel VPN Router products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
Product Characteristics and Functionality
Architecture and Features
Design Considerations
Security Features and Services
System Management

To earn this certification, you must successfully complete the exam listed below. Click on the link below to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
VPN Router Rls. 7.0 Solutions 920-256

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NCDS - MCS 5100 Rls. 4.0 Planning & Engineering

Description:
This credential validates your ability to design and plan MCS 5100 Rls. 4.0 solutions.

This certification tests your knowledge and skills in the following areas:
Product Portfolio
System Architecture
System Design
System Configuration Models
Security
Network Management

This certification also covers VoIP and convergence technologies through the VoIP Technology exam requirement.
To earn this certification, you must successfully complete the exams listed below.
We recommend you complete them in the following order:
1. Technology Standards and Protocols for IP Telephony Solutions (920-803)*
2. MCS 5100 Rls. 4.0 Planning & Engineering (920-328)

*If you have passed the 920-801 VoIP Technology exam, you will not be required to take the updated version (920-803) as the 920-801 will still count as credit toward your VoIP Specialist certifications.

Click on the links below to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
Technology Standards and Protocols for IP Telephony Solutions 920-803
MCS 5100 Rls. 4.0 Planning & Engineering 920-328

Monday, September 22, 2008

NCDS - Contact Center Rls. 6.0

Description:
This credential validates your ability to design and plan Contact Center Rls. 6.0 products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
Contact Center Portfolio
Architecture
Contact Center Manager
Contact Center Multimedia
Communication Control Toolkit
Business Solutions
System Management

To earn this certification, you must successfully complete the exam listed below. Click on the link to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
Contact Center Rls. 6.0 920-165

NCDS - Communication Server 1000 Rls. 5.0 Networking Design

Description:
This credential validates your ability to design and plan Communication Server 1000 products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
Communication Server 1000 Components
Networking
Engineering
Management
Communication Server 1000 Upgrades
Engineering Upgrades

You have two options for completing the exams to achieve this certification:
Option 1: successfully complete 920-803* and the standard exam (920-330)** or
Option 2: successfully complete 920-803* and both segment exams (922-089 and 922-090).
Course 6498F is recommended, but the associated exam 922-100 is not required for the NCDS certification. If you are NCDS - Communication Server 1000 Rls. 4.x certified , only 922-089 is required.

*If you have passed the 920-801 VoIP Technology exam, you will not be required to take the updated version (920-803) as the 920-801 will still count as credit toward your VoIP Specialist certifications.

**The 920-330 standard exam is composed of two segment exams. There is no partial credit; you must pass both segments to pass the standard exam.

Click on the links below to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
Technology Standards and Protocols for IP Telephony Solutions 920-803
Communication Server 1000 Rls. 5.0 Networking Design 920-330
Communication Server 1000 Rls. 5.0 Upgrades for Engineers 922-089
Communication Server 1000 Rls. 5.0 & IP Networking Design 922-090

Saturday, September 20, 2008

NCDS - Communication Server 1000 Rls. 4.0

Description:
This credential validates your ability to design and plan Communication Server 1000 Release 4.0 products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
CS 1000 Hardware Components and Functions
CS 1000 Rls. 4.0 Software Components
System Capacities and Configuration Options of Hardware Platforms
CS 1000 Rls. 4.0 Features
Network Elements (networks, links and interfaces)
H.323 Gatekeeper Services and SIP Network Routing Services
CS 1000E, CS 1000M, CS 1000S Provisioning
MG 1000B, MG 1000T, MG 1000E, MG 1000S and SRG Provisioning
System Design for Resilency: Redundancy, Survivability and Reliability

This certification also covers VoIP and convergence technologies through the Technology Standards and Protocols for IP Telephony Solutions exam requirement.In order to earn this certification, you must successfully complete the exams listed below.
We recommend you complete them in the following order:
1. Technology Standards and Protocols for IP Telephony Solutions (920-803)*
2. Communication Server (CS) 1000 Release 4.0 (920-141)

*If you have passed the 920-801 VoIP Technology exam, you will not be required to take the updated version (920-803) as the 920-801 will still count as credit toward your VoIP Specialist certifications.

Click on the links below to view detailed exam objectives, recommended training and reading, and sample questions.Exams for this Certification
Technology Standards and Protocols for IP Telephony Solutions 920-803
Communication Server 1000 Rls. 4.0 920-141

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Friday, September 19, 2008

Nortel 920-183 Real Q&A

High quality and Value for the 920-183 Exam.
Killtest Practice Exams for Callpilot RIS.5.0 System Administrator 920-183 are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development.

100% Guarantee to Pass Your NCSS exam and get your NCSS Certification. We guarantee your success in the first attempt. If you do not pass the 920-183 exam (Callpilot RIS.5.0 System Administrator) on your first attempt we will give you a FULL REFUND of your purchasing fee AND send you another same value product for free.

1. After installing CallPilot Desktop Messaging, an end user needs to retrieve the messages from the CallPilot mailbox.Which protocol enables desktop messaging clients to retrieve messages from the CallPilot server?
A. Simple Mail Transfer Protocol (SMTP)
B. Internet Message Access Protocol (IMAP)
C. Lightweight Directory Access Protocol (LDAP)
D. Simple Network Management Protocol (SNMP)
Answer: B

2. CallPilot Desktop Messaging clients at a company are unable to send messages from the desktop interface. Whichmessaging protocol must be configured to enable this capability?
A. Simple Mail Transfer Protocol (SMTP)
B. Internet Message Access Protocol (IMAP)
C. Lightweight Directory Access Protocol (LDAP)
D. Simple Network Management Protocol (SNMP)
Answer: A

3. After a user attempts to launch an Email-By-Phone session by pressing 8-9, the system responds by stating that themessage list is empty and returns the user to CallPilot messages. What is a possible cause for this scenario?
A. The message list on the email server is empty.
B. The user has an incorrect user ID or password.
C. The Email-By-Phone feature is not enabled for this user.
D. The email address is entered incorrectly in the mailbox properties.
Answer: A

4. You are implementing the Outlook Single Inbox feature at your company. The IT team asks you how this featureaffects the Exchange Server. Which information will you share to answer their question?
A. The original CallPilot message and all copies are transferred to the Exchange Server.
B. Synchronization between the Exchange Server and the CallPilot Server occurs even when CallPilot is not running.
C. Copies of users’ CallPilot messages are saved to the Exchange Server. The original messages reside on the CallPilotserver.
D. Desktop Messaging synchronization does not require that Microsoft Outlook be actively running on the user’scomputer.
Answer: C

5. CallPilot administrators can provide centralized control of desktop options. Which two are configurable services forDesktop and Web Messaging? (Choose two.)
A. fax printing
B. desktop playback
C. address book location
D. creation of a revert directory number
Answer: BC

Wednesday, September 17, 2008

NCDS - Carrier VoIP Solution Engineering & Performance

Description:
This certification validates your ability to design and plan Carrier VoIP (CVoIP) products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
Introduction to the Carrier VoIP (CVoIP) network
CVoIP Communication Server 2000
Inter-working Spectrum Peripheral Module
Ethernet Routing Switch 8600
Media Server 2010
Next Generation Session Server
Call Server 2000 and Service Application Module 21
IBM Blade-Center T (BC-T)
CVoIP Signaling Point Servers
Media Gateway 9000
Media Gateway 15000
Media Gateway 3500
Nortel Technical Publication
Universal Audio Server (UAS) and SAM16
CS2000/Compact and GWC Performance
BCP7100/7200 Performance

Your options for achieving this certification: To earn this certification, you must successfully complete Technology Standards and Protocols for IP Telephony Solutions* (920-803) or Real-Time Networking (920-180) and Carrier VoIP Solution Engineering & Performance (920-534).
*If you have passed the 920-801 VoIP Technology exam, you will not be required to take the updated version (920-803), as the 920-801 still counts as credit toward this certification.
Click on the links below to view detailed exam objectives, recommended training and reading, and sample questions.

Exams for this Certification:
Technology Standards and Protocols for IP Telephony Solutions 920-803
Real-Time Networking 920-180
Carrier VoIP Solution Engineering & Performance 920-534

Tuesday, September 16, 2008

NCDS - CallPilot Rls. 5.0 Engineering

DESCRIPTION:
This credential validates your ability to design and plan CallPilot Rls. 5.0 products in support of a customer’s business requirements.

This certification tests your knowledge and skills in the following areas:
• Engineering CallPilot
• CallPilot Upgrades
• Using CallPilot
• Application Builder
• Voice Forms & Directory Synchronization

To earn this certification, you must successfully complete the exam listed below. Click on the link below to view detailed exam objectives, recommended training and reading, and sample questions.

EXAMS FOR THIS CERTIFICATION
CallPilot Rls. 5.0 Engineering 920-181

Sunday, September 14, 2008

NCDS - BCM50 Rls. 3.0 & BCM200/400 Rls. 4.0 Sales Engineering

Description:
This credential validates your ability to design and plan BCM50 Rls. 3.0 and BCM200/400 Rls. 4.0 solutions.

This certification tests your knowledge and skills in the following areas:
• BCM Portfolio
• System Architecture
• IP Telephony
• Circuit Switched Telephony
• Applications
• Data Networking
• System Management
• Security

This certification also covers VoIP and convergence technologies through the VoIP Technology exam requirement.

To earn this certification, you must successfully complete the exams listed below. We recommend you complete them in the following order:
1. Technology Standards and Protocols for IP Telephony Solutions (920-803)*
2. BCM50 Rls. 3.0 and BCM200/400 Rls. 4.0 Sales Engineering (920-334)

*If you have passed the 920-801 VoIP Technology exam, you will not be required to take the updated version (920-803), as the 920-801 will still count as credit toward your VoIP Specialist certifications.

Click on the links below to view detailed exam objectives, recommended training and reading, and sample questions.

Exams for this Certification
Technology Standards and Protocols for IP Telephony Solutions 920-803
BCM50 Rls. 3.0 & BCM200/400 Rls. 4.0 Sales Engineering 920-334

Friday, September 12, 2008

Technology Specialist (NCTS)

Certification Goal:
This designation is technology focused. It certifies that the successful candidate can apply an entry level of technical proficiency required to engineer or support a converged network solution in support of a customer’s business requirements.

Target Audience:
Individuals worldwide who are responsible for:Planning, designing and/or engineering network solutionsDetermining the right technology for the customer’s networkProviding assistance where necessary in the development of an implementation plan

Demonstrated Skills:
A candidate who is minimally qualified has these characteristics. In general it represents approximately three to six months of relevant or related work experience.Quantifiable experience designing a basic network solutionCan, with minimal assistance, plan, design, and/or engineer network solutions with basic complexityCan apply knowledge of the topics tested to help solve customer design issues in most routine situations Can work alone, without close supervision, although he or she may be part of a team

http://www.killtest.com/NCTS/Index.asp

Thursday, September 11, 2008

Technology Expert (NCTE)

Certification Goal:
This designation is technology focused. It certifies that the successful candidate can apply an intermediate to advanced level of technical proficiency required to plan, design, engineer or support a converged network solution. It builds upon the Technology Specialist level competencies.

Target Audience:
Individuals worldwide who are responsible for:
Planning, designing and/or engineering a converged network solution.
Determining the right technology for the customer’s network focusing on interoperability of various standards and protocals associated with a converged network.
Providing assistance where necessary in the development of an implementation plan
Analyzing and resolving complex technical issues (either locally or remotely)

Demonstrated Skills:
A candidate who is minimally qualified has these characteristics. In general it represents approximately six months to one year of relevant or related work experience with a Converged Network.
Has quantifiable experience designing a comprehensive converged network solution
Can, with minimal assistance, plan, design, and/or engineer converged network solutions with intermediate to advanced complexity
Can apply knowledge of the topics tested to help solve customer design issues (multi-product, and/or multi-site) in most situations
Can work alone, without close supervision, although he or she may be part of a team
Acts in a consultative role to entry/intermediate individuals
http://www.killtest.com/NCTE/Index.asp

Design Expert (NCDE)

Certification Goal:
This designation certifies that the successful candidate can apply an intermediate to advanced level of technical proficiency required to plan, design and/or engineer a solution using multiple Nortel Networks products. It builds upon the specialist level competencies and focuses on advanced solution engineering and may involve multiple products and internetworking functionalities.

Target Audience:
Pre-sales, intermediate to advanced level individuals worldwide who are responsible for:

  • Planning, designing and/or engineering a progressive solution consisting of a suite of Nortel Networks products based upon customer requirements
    Determining the right technology for the customer's network focusing on the interoperability of all products involved
    Providing a quote
    Providing assistance where necessary in the development of an implementation plan
    Supporting design specialists in planning, designing and/or engineering a baseline solution

Demonstrated Skills:
A candidate who is minimally qualified has these characteristics. In general it represents approximately six months to one year of relevant or related work experience.

  • Has quantifiable experience designing a comprehensive network solution using Nortel Networks products
    Can, with minimal assistance, plan, design, and/or engineer network solutions with intermediate to advanced complexity
    Can apply knowledge of the topics tested to help solve customer design issues (multi-product, and/or multi-site) in most situations
    Can work alone, without close supervision, although he or she may be part of a team
    Acts in a consultative role to entry/intermediate individuals

Tuesday, September 9, 2008

Nortel Certifications

Nortel Certifications in Network computing is an Information Technology (IT) professional certification on Nortel products and IEEE standard technologies. The Nortel Certification tests are administered by a Prometric test center. Nortel Training is done by Nortel training partners like Global Knowledge.

The two major levels of certifications are specialist, and Expert. Within each level there are three sublevels; technology, support, and design.

Specialist Certifications
Nortel Certified Technology Specialist (NCTS) - The Technology certification is a starting point for validating your education of basic technology knowledge, and creats a good foundation to build on for all professional certifications.
Nortel Certified Support Specialist (NCSS)
Nortel Certified Design Specialist (NCDS)

Expert Certifications
Nortel Certified Technology Expert (NCTE)
Nortel Certified Support Expert (NCSE)
Nortel Certified Design Expert (NCDE)

Architect Certification
Nortel Certified Architect (NCA)

Monday, September 8, 2008

Importance of IT Certification

Certifications are globally accepted means of establishing as well as assessing the essential set of credentials required for a job. They are hard evidence that you are competent enough to perform the tasks assigned (or could be assigned in future) to you. At the same time, they provide the management with an internationally accepted benchmark against which both current and prospective employees can be assessed.

And it’s no different in the IT industry. Getting certified in relevant IT technology can help enhance your career prospects (greater remuneration, more challenging job profiles, promotions, etc.), gain more respect, and increase job security. The importance that companies attach to certification has increased so much that in some cases companies are specifically asking for certified people. The reason for this is twofold. First, certifications are becoming industry standards vis-à-vis skill assessment. Second, certifications are objective measurements of skills and hence easy to use when it comes to comparing and contrasting the talent pool. In some cases it becomes the critical distinguishing factor when candidates have similar skill sets and experience.
More certifiations,visit http://www.testpassport.com

Friday, September 5, 2008

NORTEL 922-090 EXAM DEMO

NORTEL 922-090 Communication Server 1000 Rls.5.0 & IP Networking Design
1. You have been asked to engineer an IP Peer Networking solution for a Communication Server (CS) 1000 Rls. 5.0network. The customer requirements include a centralized numbering plan arrangement, and they want to use SIPTrunking. What component is required as part of the centralized numbering plan for the network?
A. Network Connect Service
B. H.323 Gatekeeper
C. Terminal Proxy Server
D. Network Routing Service
Answer: D

2. You have been asked to engineer an IP Peer networking solution for a Communication Server (CS) 1000 Rls. 5.0network. The customer requirements include a centralized numbering plan arrangement using trunks with TransportLayer Security (TLS) enabled. Which components are required as part of this solution for the network? (Choose two.)
A. SIP Proxy Server
B. H.323 Gatekeeper
C. Terminal Proxy Server
D. Network Routing Service
Answer: AD

3. A customer is looking to take advantage of the flexibility that a Nortel Solution provides them. They currently have aCommunication Server (CS) 1000 Rls. 4.5 network with eight PBX systems connected via IP Peer Networking and theH.323 Protocol. Which options are valid when migrating the customer’s network to SIP trunking between the sites?(Choose three.)
A. Add SIP Access Ports to each CS 1000 system on the network to enable SIP Trunking.
B. Add SIP Access Port Licenses to each of the existing NRS Platforms on the network.
C. Enable the SIP Proxy Service on each of the CS 1000 Signaling Server Gateways.
D. Enable and configure SIP Redirect/Registrar Services on the existing Network Routing Servers (NRS).
E. Enable and configure the SIP Gateway Services on the various CS 1000 Signaling Server system endpoints.
Answer: ADE

4. Which two statements most accurately describe the functions of the Media Gateway Controller (MGC) card in aCommunication Server (CS) 1000E Rls. 5.0 system? (Choose two.)
A. The MGC supports peripheral cards for TDM services.
B. The MGC provides basic call processing functions for the CS 1000E.
C. The MGC provides a gateway controller for IP media gateways in the CS 1000E.
D. The MGC supports PRI/PRI2/DTI/DTI2 trunks, BRI trunks, D-channels and clock controllers.
Answer: CD

5. A customer is deploying a Communication Server 1000E system and has requested that the system be engineered asHigh Availability. What is required to consider the system High Availability? (Choose two.)
A. Software package 405
B. Software package 410
C. Dual Signaling Servers
D. Alternate Call Servers with automated database replication
E. Dual Call Processors using a High Speed Pipe for database synchronization
Answer: BE

Thursday, September 4, 2008

Nortel 920-481 Certification Q&A (2)

6. A customer has CallPilot Rls. 5.0 servers located in several locations. They use Active Directory to track employees’information. They would like to have a single administrator for all locations and use the data in Active Directory. Whichtwo features/services would accomplish this? (Choose two.)
A. My CallPilot
B. pcAnywhere
C. CallPilot Manager
D. Directory synchronization
Answer: CD

7. A growing company is considering the deployment of a CallPilot Rls. 5.0 solution on their Private Branch Exchange(PBX) network that is using an Electronic Switched Network (ESN) dialing plan. However, they are concerned thatdeploying a CallPilot solution may require changes to their PBX network because the PBX is currently running close toits engineering capacity limit. Which data is required to determine if the network can handle the anticipated messagingtraffic?
A. trunk utilization data
B. switch utilization data
C. channel utilization data
D. Trunk Group Access Restriction (TGAR) data
Answer: A

8. A customer plans to install multiple CallPilot Rls. 5.0 servers and a separate web server for CallPilot administrationand My CallPilot application into their Private Branch Exchange (PBX) network. They want to use Application Builderto create a customized fax application to meet their fax needs. Once the fax application is created, they want to reusesome parts of that application in another application. Which two procedures will allow the call handling functions to beused in another application? (Choose two.)
A. Save the fax application under a different ID and assign different channels to it.
B. Save the fax application under a different ID and assign the same channels to it.
C. Copy the blocks that you want to reuse from the fax application and paste them into another application.
D. Save the group of call handling functions that you want to reuse as a separate application and import it into otherapplications.
Answer: CD

9. A customer plans to install multiple CallPilot Rls. 5.0 servers and a separate web server for CallPilot administration,My CallPilot, and CallPilot Reporter into their Private Branch Exchange (PBX) network. They want to use AudioMessaging Interface Specification (AMIS) and Enterprise Networking solutions to connect all the CallPilot servers. Theyalso require CallPilot Reporter to determine whether AMIS and Enterprise Networking have access to sufficient channelresources for the networking traffic load. Which report meets their needs?
A. Productivity report
B. Networking Activity report
C. Service Quality Detailed report
D. Open Networking Activity report
Answer: B

10. A customer has a Meridian Mail 11 that has many voice segments and fax items. They want to migrate from MeridianMail to CallPilot Rls. 5.0 to obtain the messaging functionality of CallPilot. However, they are concerned about databeing lost during the migration of the Meridian Mail to CallPilot. What is the guideline for this type of migration?
A. Perform the migration in one session, migrate all voice segments and fax items to CallPilot, and then create theapplications using Application Builder before migrating the remaining data.
B. Perform the migration in multiple sessions, migrate all voice segments and fax items to CallPilot, and then create theapplications using Application Builder before migrating the remaining data.
C. Perform the migration in one session and create call flow in CallPilot and then migrate voice segments and fax itemsfrom Meridian Mail to import into applications.
D. Perform the migration in multiple sessions, create call flow in CallPilot, and then migrate voice segments and faxitems from Meridian Mail to import into applications.
Answer: B

Tuesday, September 2, 2008

Nortel 920-481 Certification Q&A (1)

1. Your customer relies heavily on the CallPilot servers to exchange messages between sites. Due to the volume of thetraffic, the company needs to account for each department’s usage. Which bill-back report would you recommend thecompany regularly generate?
A. Network Usage to track long distance charges
B. Messaging Usage to track activity on mailboxes
C. DTT Usage to track telephone activity to user or department
D. Remote Notification (RN) Usage to track the cost of outcalling by mailbox
Answer: A

2. A customer has a CallPilot system on a 1002rp server with 2 MPB16-4 cards. The customer has decided to migrate thesystem beyond the current 96 channels to support fax. Which hardware changes must be implemented?
A. Install an additional hard drive.
B. Remove the MPB16-4 cards and install 2 MPB96 cards.
C. Remove the associated MGate cards and the 7-drop cable.
D. Remove the RAID configuration.
Answer: B

3. A customer has moved to a new facility. A CallPilot Rls. 5.0 server will be replacing a Meridian Mail with aSymposium Call Center Server. What is the required step?
A. Collect the user data and voice segment data.
B. Collect menu segments and voice segments.
C. Collect announce segments and menu segments.
D. Collect the voice segment data and menu call flow data.
Answer: A

4. A customer plans to install multiple CallPilot Rls. 5.0 servers into their Private Branch Exchange (PBX) network.They are concerned that unauthorized users may hack the mail system and hear confidential information. Which twosecurity measures should you recommend to increase mailbox security? (Choose two.)
A. Increase the password length for mailboxes.
B. Force mailbox users to use a prefix on changed passwords.
C. Force the mailbox users to use both letters and numbers for their passwords.
D. Increase the number of mailbox password changes before users can reuse passwords.
Answer: AD

5. Your customer plans to install a new CallPilot Rls. 5.0 system (1005r server) on their multi-site Private BranchExchange (PBX) network. They have Microsoft Office XP installed on the client desktops. They want to use a CallPilottool that will allow users to send CallPilot messages using the voice and fax number fields directly from MicrosoftOutlook Contacts both to CallPilot and non-CallPilot users. Which application provides this functionality?
A. My CallPilot
B. CallPilot Reporter
C. Desktop Messaging
D. Lotus Notes or Microsoft Outlook
Answer: C

How to Become an IT Developer

In today’s business climate, the IT developer plays an essential role in the evolution of a company and its reach. Even more importantly, the IT developer has become a critical component in protecting the infrastructure of a company from acts of cyberterrorism. Find out more about this challenging career path by learning how to become an IT developer.

Instructions
Step1. Get educated. In order to become an IT developer, you must possess at least a bachelor’s degree, preferably with a strong emphasis in technology and management information systems. However, more and more companies are seeking candidates with advanced degrees, such as an MBA that combines a business and accounting curriculum with communications and management information systems.

Step2. Obtain a certification to underscore your understanding of information systems technology, development and applications. For instance, you might earn a Certified Software Development Professional (CSDP) from the Institute of Electrical and Electronics Engineers (IEEE) or one of several developer certifications from Microsoft.

Step3. Resign yourself to the fact that your education, training and resume (even the most perfect) may not distinguish you from the competition in this field. If you want to become an IT developer, you’ll have to be willing to set yourself apart by being engaged in a variety of networking strategies.

Step4. Get involved in Internet newsgroups, forums and special interest groups (SIGs). Actively participating in these venues allows you to demonstrate your knowledge and experience in a very public way. In fact, your signature may very well surface when others conduct Internet searches for IT developer solutions, including potential employers.

Step5. Rise above the competition by asking a vendor to recognize you as a valuable contributor to the IT community at large. For instance, Microsoft has a Most Valuable Professional (MVP) program that recognizes professionals who collaborate and present in electronic forums and print publications.

Step6. Consider contributing an article to a technical magazine or journal, whether online or in traditional print. Being published can go a long way to setting you apart from your peers and helping you to land a position as an IT developer with a reputable firm.

Step7. Attend IT conferences and even offer to speak at one if possible. Networking through this venue on your path to becoming an IT developer can be invaluable.

Step8. Post your resume on a highly visible website that offers a job database for available positions in the IT industry, such as JustTechJobs.com (see Resources below).

Monday, September 1, 2008

How to Get Nortel Certification

Nortel offers numerous technical certifications, ranging from customer service to LAN and wireless network management. Nortel makes it easy to expand your career horizons with flexible training schedules and online courses. Sharpen your pencil and get ready to jump start your career with a Nortel certification.

Instructions
Step1. Explore the various career path offerings from architect to specialist studies. Nortel offers three career tracks: “Design,” “Support” and “Technology,” with three levels of expertise in each.

Step2. Consider the Design track if you’ll be engineering the use of applications. Support certifies expertise in troubleshooting and operation of software systems while Technology is the installation and maintenance of the system.

Step3. Read additional information about each certification track in the “Support and Training” tab on the Nortel website. Take a quick self-assessment exam to determine the level of exam that fits you best.

Step4. Track your progress towards different Nortel certifications by signing into Nortel’s CertManager. CertManager records each exam taken and credits it towards the many certification options available. This makes setting and attaining goals easier.

Step5. Attend a Nortel Technology Solutions Academy for lessons and exam assistance. Work with others in your field to solve complex problems and aid in preparation. TNetwork and open opportunities with outside companies.

Step6. Register for your exam through the Prometric website. Prometric administers all exams, accepts registration fees and provides training material.

killtest help you pass any certifications.