Description:
This credential validates your ability to design and plan Contact Center Rls. 6.0 products in support of a customer’s business requirements.
This certification tests your knowledge and skills in the following areas:
Contact Center Portfolio
Architecture
Contact Center Manager
Contact Center Multimedia
Communication Control Toolkit
Business Solutions
System Management
To earn this certification, you must successfully complete the exam listed below. Click on the link to view detailed exam objectives, recommended training and reading, and sample questions.
Exams for this Certification
Contact Center Rls. 6.0 920-165
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